This past spring 2016, VFC conducted an online survey of Co-op Owners. The survey response rate was the highest we’ve ever had. It is an extremely important process for the VFC Board and Management to see how we are doing at meeting your needs and find opportunities to improve the Co-op as we go through the expansion process.
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The Viroqua Food Cooperative has a reputation for excelling in customer service, product knowledge, and genuine care for the community in which it serves. These standards are set by the Co-op, and executed by a very dedicated and vibrant group of employees.
Tags: VFC owner survey, VFC Staff, Owner Speak
In March 2013, Viroqua Food Co-op conducted an online survey of Co-op owners. Thank you to all who filled out the survey, online and on paper. This information is invaluable to the VFC Managers, Staff, and Board of Directors. We found areas of opportunity to improve product selection and services, and other areas where we have already made improvements but haven’t effectively communicated them. We’ll be addressing these issues throughout this article, as well as in future issues of the Pea Soup.
Tags: VFC owner survey